Privacy Policy
Effective Date: 8/8/2025
This Privacy Policy describes how Vero Hardware (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from verohardware.com (the “Site”).
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, interactions, and the necessary details to process your purchase. Additional information may be collected if you contact us for customer support.
We define personal information as any data that can identify you individually.
Below is a breakdown of what we collect and why:
A. Device Information
Examples: Web browser version, IP address, time zone, cookies, referring pages, search terms, browsing behavior
Purpose: Optimize site functionality, analyze traffic, improve user experience, and prevent fraud
Source: Automatically collected via cookies, log files, pixels, tags, or web beacons through our service providers (e.g., Google, Facebook, Microsoft Bing)
Disclosure: Shared with analytics and advertising partners (Google Analytics, Meta, Microsoft)
B. Order Information
Examples: Name, billing/shipping address, payment details, email, phone number
Purpose: Process transactions, arrange shipping, confirm orders, provide customer service, screen for fraud, and send updates about your purchase
Source: Collected when you place an order or interact with our checkout
Disclosure: Shared with Shopify, payment gateways (Shopify Payments, PayPal, Klarna), fraud detection systems, and shipping carriers
C. Customer Support Information
Examples: Email, phone number, past orders, support messages
Purpose: Help resolve inquiries, manage refunds/returns, provide assistance
Source: Collected when you contact us
Disclosure: Shared internally and with customer service platforms
D. Behavioral Advertising & Marketing Data
Examples: Ad interactions, browsing behavior, purchases, engagement with promotions
Purpose: Deliver targeted ads, retargeting campaigns, and product recommendations
Source: Collected via cookies, tracking pixels, and ad platforms
Disclosure: Shared with advertising partners such as Google, Meta (Facebook/Instagram), Microsoft Bing, and Symprosis Feed for Google Shopping
2. Minors & Age Restrictions
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us to request deletion.
3. Sharing Personal Information
We share your personal information with service providers to operate our business efficiently.
Examples of third-party service providers include:
Shopify (our eCommerce platform) – Privacy Policy: https://www.shopify.com/legal/privacy
Google Analytics (website performance & behavior tracking) – Privacy Policy: https://policies.google.com/privacy
Advertising partners (Google, Meta, Microsoft) – Used for retargeting and personalized advertising
We may also share your personal information when legally required to:
Respond to law enforcement requests, subpoenas, or legal proceedings
Protect our rights, property, or customer security
4. Behavioral Advertising & Tracking
We use your personal information to show you relevant advertisements and promotions.
Google Analytics helps us understand how customers interact with our site (opt-out available).
We track data (e.g., name, email, address, order ID) across Google, Facebook, Bing, and Shopify for advertising purposes.
Opt-Out of Targeted Ads:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Microsoft Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Digital Advertising Alliance: http://optout.aboutads.info/
5. Your Data Rights & Choices
Depending on your location, you may have the right to:
Access the personal information we store about you
Request corrections or updates to your data
Request deletion of your personal information (unless legally required to keep it)
Opt out of marketing emails, SMS, and tracking-based advertising
To make a request, email support@verohardware.com.
California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the right to:
Know what personal information we collect, use, and share
Request deletion of your data
Opt out of data sales (we do not sell personal data)
Submit CCPA-related requests via support@verohardware.com.
6. Cookies & Automated Tracking
We use cookies and similar tools to enhance your experience.
Types of Cookies:
Essential Cookies: Necessary for checkout & navigation
Analytics Cookies: Track site performance & usage
Advertising Cookies: Used for personalization & retargeting
Managing Your Cookies:
You can adjust browser settings to block or delete cookies. Learn more at www.allaboutcookies.org.
7. Do Not Track (DNT) Disclosure
There is no standardized response for browser “Do Not Track” signals, so we do not alter our data collection or usage based on DNT.
8. Data Security Measures
We use industry-standard practices to protect your data:
Payment details are encrypted via Shopify & third-party processors
SSL encryption ensures secure browsing
We use fraud detection systems to monitor suspicious activity
Despite these safeguards, no online platform is 100% secure. We recommend using strong passwords and keeping your login information confidential.
9. Policy Updates & Changes
We may update this Privacy Policy to reflect:
Changes in laws or regulations
Updates to our business operations
Changes in third-party services
We encourage you to review this page regularly for updates.
10. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us:
Vero Hardware
656 Glenn Dr
Forest Park, GA 30297
United States
Phone: +1 (855) 580-0241
Email: support@verohardware.com
EIN Number: 39-2961704
