MrCool DIY 9,000 BTU 115V Mini-Split Heat Pump Condenser with 25-ft Line Set – Model DIY-09-HP-C-115D25-O
MrCool DIY 9,000 BTU 115V Mini-Split Heat Pump Condenser with 25-ft Line Set – Model DIY-09-HP-C-115D25-O
Efficient and Easy DIY Climate Control for Small Spaces
The MrCool DIY 5th Generation 9,000 BTU Mini-Split Condenser (Model: DIY-09-HP-C-115D25-O) is a powerful and energy-efficient outdoor heat pump unit, designed for straightforward installation without the need for professional HVAC tools or training. It's ideal for cooling and heating rooms up to 350 sq. ft., making it a practical solution for bedrooms, home offices, garages, or small living areas.
With a pre-charged 25-foot Quick Connect® line set and eco-conscious R-454B refrigerant, this system makes setup simple while supporting long-term energy efficiency. Smart home integration enables remote control via smartphone, Alexa, or Google Assistant.
Key Features
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DIY Installation – Includes a pre-charged 25-ft Quick Connect® line set. No vacuuming or special tools required.
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9,000 BTU Cooling and Heating – Ideal for spaces between 200 and 350 sq. ft.
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Energy Efficient – 23.6 SEER2 and 14.0 EER2 performance for reduced energy consumption.
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Smart Home Compatible – Control using the MrCool SmartHVAC app, Alexa, or Google Assistant.
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Durable in Harsh Environments – Gold Fin® anti-corrosion coating protects the condenser in coastal or humid climates.
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Quiet Operation – Maintains indoor comfort with minimal noise.
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Reliable Warranty Coverage – Includes a 7-year compressor warranty and 5-year parts warranty. Limited lifetime coverage on select components.
Technical Specifications
| Specification | Details |
|---|---|
| Model Number | DIY-09-HP-C-115D25-O |
| Voltage | 115V / 1 Phase / 60Hz |
| Cooling Capacity | 9,000 BTU |
| Heating Capacity | Approximately 10,000 BTU |
| SEER2 / EER2 | 23.6 / 14.0 |
| HSPF2 (Zone 4 / Zone 5) | 11.5 / 8.6 |
| Coverage Area | 200 – 350 sq. ft. |
| Refrigerant Type | R-454B (Low Global Warming Potential) |
| Line Set | 25 ft Quick Connect®, Pre-charged |
| Outdoor Sound Level | Approximately 54 dB |
| Maximum Fuse Size | 20 Amps |
| Minimum Circuit Ampacity | 18 Amps |
| Liquid Line Size | 1/4 Inch |
| Suction Line Size | 3/8 Inch |
| Certifications | ETL Listed, AHRI Certified, Energy Star Rated |
| Warranty | 7-Year Compressor, 5-Year Parts |
Included in the Box
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9,000 BTU MrCool DIY 5th Gen Outdoor Condenser
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25-Foot Pre-Charged Quick Connect® Line Set
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Installation Hardware
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Product Manual and Warranty Information
Note: This listing is for the outdoor condenser unit only. Compatible indoor air handler required and sold separately.
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Call Us: +1 (855) 580-0241
Mon - Fri 9 am - 6 pm (EST)
Email Us: support@verohardware.com
Shipping Policy
Shipping Policy
Effective Date: 8/8/2025
Key Information
We do not provide international shipping.
Free shipping for orders to the 48 Contiguous States in the USA.
Shipping cut-off time: 5 pm EST, Monday to Friday. Orders placed after 5 pm will be processed on the next business day.
Order handling: 1–3 business days
Transit time: 5–7 business days
Expected delivery time: 6–10 business days
At Vero Hardware, we aim to provide a transparent and easy-to-understand shipping process. Here’s everything you need to know about how we get our products from our warehouse to you.
Shipping is Free for Orders to 48 Contiguous States in the USA
We offer free domestic (within the 48 Contiguous States) shipping on all orders.
Shipping Couriers
We use the following shipping couriers:
UPS
FedEx
USPS
Please Note
We only provide shipping to the contiguous 48 states.
We do not ship to Alaska, Hawaii.
We do not provide international shipping.
We do not ship to PO Boxes.
Product Availability
At Vero Hardware, we are an authorized retailer. All products on our website are sourced directly from the manufacturer. There may be instances where a product is marked as ‘In Stock’ but the feed hasn’t been updated yet. Real-time updates may not always be possible. If you wish to confirm whether a product is in stock, please reach out to our support team for assistance.
Shipping Cut-Off Time
Our shipping cut-off time is 5 pm EST, Monday to Friday. Orders placed after 5 pm will be processed on the next business day.
Delivery Window
Once your order has been shipped, it is not possible to change the delivery address. If you are unable to accept the delivery, the carrier will return the item to us or begin to charge a storage fee. If the package is refused and returned to Vero Hardware, it will be treated as a return, and a restocking fee will apply, as per our return policy.
Handling and Processing Times
Every order is important to us. Our order handling time is 1–3 business days, Monday to Friday, after your order is confirmed.
Estimated Delivery Times
Once your order leaves our warehouse, the transit time is 5–7 business days, Monday to Friday. Your delivery will typically arrive within 6–10 business days after your order is confirmed, considering handling and transit time.
We partner with the best in the business to ensure your order arrives safely and on time. Our primary couriers include UPS, FedEx, and USPS. The choice of courier depends on your location and the size of your order.
Warehouse Location
Our main warehouse is located in Forest Park, Georgia. This central location allows us to efficiently manage our inventory and expedite shipping processes, ensuring that your order is on its way to you as quickly as possible. Some products are shipped directly from the manufacturer. In such cases, our normal delivery time of 6–10 business days will apply.
Tracking Your Order
We believe in keeping you informed every step of the way. Once your order ships, you'll receive an email with your tracking number and a link to track your package. If your parcel has not arrived yet, please don't worry. You can track your order by visiting the Order Tracking page found in the Footer under Site Information. Please note that it may take 1–2 business days for tracking information to update in our system.
Receiving Your Order
Please inspect all items upon receipt to verify they are in proper condition. We inspect our packages before they leave the facility to ensure they are in brand-new condition.
Missing Items
We take great care in packaging your order, but we understand that sometimes things don't go as planned. If your order arrives with missing items, please contact us within 24 hours of delivery. Provide us with your order number and details of the missing items. We'll investigate and resolve the issue as swiftly as possible.
Notification of Defective or Damaged Products
We strongly advise customers to inspect and test any product immediately upon receipt. For products that arrive damaged, please report the damage within 24 hours of delivery so we can initiate a replacement or process a refund. We may request pictures of any damaged or defective items. Customers will be responsible for return shipping charges. After 24 hours of delivery, defective or damaged product replacements may be denied.
Order Status and Inquiries
For any questions or to check the status of your order, our customer support team is here to help. Reach out to us at support@verohardware.com or call us at +1 (855) 580-0241.
We're committed to providing you with a response within 24 hours.
Customer Responsibility
It is the customer’s responsibility to ensure that the shipping address provided is accurate and that someone is available to receive the package. Vero Hardware is not responsible for lost or delayed packages due to incorrect or incomplete addresses.
Signature Requirement
For security reasons, some orders may require a signature upon delivery. If this is the case, you will be notified during the checkout process.
Contact Us
Vero Hardware
656 Glenn Dr
Forest Park, GA 30297
United States
Phone: +1 (855) 580-0241
Email: support@verohardware.com
EIN Number: 39-2961704
Return & Refund Policy
Return and Refund Policy
Effective Date: 8/8/2025
At Vero Hardware, we are committed to customer satisfaction and a smooth, transparent shopping experience. The following policy outlines our return, refund, exchange, and cancellation terms.
Key Information
- 30-Day Return Policy – Items can be returned within 30 calendar days of delivery.
- Refunds Processed Within 5–10 Business Days – After inspection and approval.
- 15% Restocking Fee – Applies to standard returns (see exceptions below).
- Return Address – All returns must be sent to our business address
656 Glenn Dr
Forest Park, GA 30297
United States
Returns Policy
Eligibility Requirements
To be eligible for a return, the item must:
- Be unused, uninstalled, and in the same condition as when received
- Be returned in its original packaging with all accessories and documentation
- Include a receipt or proof of purchase
Non-Returnable Items
We do not accept returns for:
- Used, installed, or altered products
- Custom-made or special-order items
- Clearance or final sale items
- Items marked as non-returnable on the product page
Return Process
1. Initiate a Return
To start a return, contact our customer service team:
- Email: support@verohardware.com
- Phone: +1 (855) 580-0241
Include your order ID, product details, and reason for return.
2. Return Authorization
After your return request is approved, you’ll receive:
- A Return Merchandise Authorization (RMA) number
- Instructions for shipping the item
- The return address (provided below)
Returns without an RMA number may be refused.
3. Prepare the Return
- Pack the item securely with all original packaging, parts, and documentation.
- Use a trackable shipping method or purchase shipping insurance.
4. Ship to This Address
Vero Hardware
656 Glenn Dr
Forest Park, GA 30297
United States
Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect upon delivery.
Shipping charges are non-refundable unless otherwise stated.
Refund Policy
Refund Eligibility
Refunds are issued once:
- The returned item has been received and inspected
- The return meets all eligibility criteria
Processing Time
Approved refunds will be issued to the original payment method within 5–10 business days of receiving and inspecting the return.
Restocking Fee
A 15% restocking fee is deducted from refunds for all eligible returns.
Exceptions to the Restocking Fee
The restocking fee will not apply if your return is due to:
- An item that arrived damaged or defective
- Receiving the wrong item due to our fulfillment error
To request a fee waiver:
- Contact support@verohardware.com
- Provide your order ID and photo or video evidence of the issue
- Submit the request within 30 days of delivery
Late or Missing Refunds
If you have not received your refund after the expected processing time:
- Confirm with your bank or credit card provider.
- Still have questions? Email support@verohardware.com for assistance.
Exchanges
We offer replacements for items that arrive defective or damaged. To request an exchange:
- Email: support@verohardware.com
- Phone: +1 (855) 580-0241
Please include your order ID and supporting images or video.
Damaged or Defective Items
If your item arrives damaged or defective:
- Contact us immediately at support@verohardware.com
- Provide photo or video documentation of the damage
- We will arrange a repair, replacement, or refund at no cost to you
In such cases, return shipping is fully covered by Vero Hardware.
Order Cancellation Policy
Within 24 Hours
Orders may be canceled for a full refund if the request is submitted within 24 hours of order placement.
After 24 Hours (Pre-Shipment)
If your order has not yet shipped, we will do our best to accommodate a cancellation request.
Once an order has shipped, cancellation is no longer possible — a return must be initiated instead.
To cancel an order:
- Email: support@verohardware.com
- Phone: +1 (855) 580-0241
- Include your order ID and contact information
Warranty Information
Warranty terms vary depending on the manufacturer. For specific warranty details, please contact our customer support team or refer to the documentation provided with your product.
Important: Damage must be reported within 30 days of delivery to be considered for warranty coverage.
Contact Us
Vero Hardware
656 Glenn Dr
Forest Park, GA 30297
United States
Phone: +1 (855) 580-0241
Email: support@verohardware.com
EIN Number: 39-2961704